Shipping policy

At Cara Beauty Co., we are dedicated to ensuring that your skincare shopping experience is seamless, safe, and satisfying from the moment you place your order until your products arrive at your doorstep. We process all orders within 1 to 2 business days, and delivery typically takes between 2 to 5 business days, depending on your location. We work with trusted courier partners to make sure your products reach you on time and in perfect condition. Shipping charges are calculated at checkout, and we also offer free shipping on orders over a certain amount.

As a brand that values customer trust and confidence, we proudly offer a Free Money-Back Guarantee in case you receive a product that is expired or causes any irritation or reaction to your skin. Your safety is our top priority, and we stand behind the quality of our products. If you experience any such issue, simply reach out to us within 7 days of receiving your order, and we will provide you with a full refund or a replacement product—whichever you prefer.

To claim your refund or replacement, please send us a message with your Order Number, a clear photo of the product, especially showing the expiry date (if applicable), and a brief description of the issue you faced. You can contact us via email at carabeautyco@gmail.com or through WhatsApp at +92 323 4900905. Our team is always here to help and will respond promptly to resolve your concern.

Please note that refunds are processed to the original payment method or offered as store credit, based on your preference. While we make every effort to ensure our products are suitable for all skin types, we always recommend performing a patch test before full use.

At Cara Beauty Co., your satisfaction means everything to us. Thank you for choosing us and for allowing us to be a part of your skincare journey.